This article will serve as a lighter solution to grabbing log files for our support desk to better troubleshoot your issues. The main purpose of this article is to quickly create a .zip file that contains useful information for our support team including crash dumps, log files, user settings for Squad. We will also explain what each command you are running does as to better educate the less tech-savvy users as well as provide peace of mind in case any of it seems malicious.
1. Open the command prompt as an Administrator, to do this open your start menu, type powershell, and right-click Windows PowerShell, then choose "Run as administrator"
2. Next, we will run 2 commands that need to be run in order, you can copy and paste (right-click in the command prompt) these:
A) OPTIONAL
wevtutil epl Application %localappdata%\SquadGame\SquadEventLogBackup.evtx /ow
This command has Windows Event Viewer export your application log and saves it to the same folder Squad saves its logs and settings under. This log will contain information about any other application you have run as well but may show us if one of those caused an issue.
B) REQUIRED
Compress-Archive %localappdata%\SquadGame %homepath%\desktop\SquadLogs.zip -Force
3. After you have run the command, you will have a SquadLogs.zip file sitting on your desktop
At this time you will need to upload this zip file to an external hosting source such as google drive or dropbox and share the URL with us as google is blocking zip files with these file types inside of them.
https://www.google.ca/drive/